Healthcare’s workforce crisis is no longer a temporary disruption. It is becoming a defining structural test for the industry’s next era. Margins remain thin and technology is advancing faster than ...

The company launched a cloud-native operator console to replace legacy hospital switchboards and streamline call routing, ...

Discover proven strategies for managing remote call center agents, including how call center QA provides the performance ...

And even though new AI technologies are coming on strong, the biggest changes this year will be how the enterprise views and works with its contact centers. Changes will focus on three areas: data, ...

Quanta Services, Inc. (NYSE:PWR) Q4 2025 Earnings Call Transcript February 19, 2026 Quanta Services, Inc. beats earnings expectations. Reported EPS is $3.16, expectations were $3.02. Operator: Good ...

As hospitals and health systems prioritize workforce well-being, they are moving siloed efforts into enterprisewide strategies. Over the past two years at Kansas City, Mo.-based Children’s Mercy, this ...

PeaceHealth is tapping ApolloMD to staff local ERs. Local physicians refuse to work for the new company. Here's how the ...

Welcome everyone to the MPS Fourth Quarter 2025 Earnings Webinar. My name is Arthur Lee, and I'll be the moderator for this webinar. Joining me today are Michael Hsing, CEO and Founder of MPS; Bernie ...

A divided Los Angeles Unified School District Board voted 4-3 Tuesday to issue preliminary layoff notices to more than 3,000 ...

Good day, and thank you for standing by. Welcome to the WM Fourth Quarter 2025 Earnings Conference Call. [Operator Instructions] Please note that today's conference is being recorded. I will now hand ...

Healthcare providers are ramping up investment in advanced staffing technologies to address workforce shortages and rising ...

Ochsner Health and M7 Health have announced the successful system-wide launch of M7’s workforce management platform across all ...