Forbes

Stop Letting The Model Design Your Customer Conversations

Every company deploying an AI voice agent has made the same bet, whether they realize it or not. They’ve let the model design their customer conversation. The goals are clear: collect the caller’s ...
The New York Times

How to Have a Difficult Conversation

Tough chats are manageable if you have clear steps to take. Experts share tools that they have used in their own lives. By Jancee Dunn I once had an issue with a close friend — but instead of talking ...

Kids learn to bully from adults’ threats, manipulation and criticism – a child psychologist explains how parents can model better tactics

Observing how grown-ups operate provides children with information on how they can shape their worlds to get what they want ...
CNBC

The No. 1 most underrated communication skill—it's a simple but 'powerful' technique that can save a conversation, says expert

Picture this: You've midway through a difficult conversation or negotiation. The other person has just about pushed you to your limit, maybe with an off-hand comment or a string of subtle digs. Your ...
News4Jax

Bruce Hamilton: My first day of chemo and the difficult conversation with my oncologist

JACKSONVILLE, Fla. – Certain realities settle in when you battle cancer. As I continue to share my journey with you, I wanted to take you to my first day of chemo – a day the fight began in earnest. I ...
ABC Kcrg 9

‘Scream’ actor to host Q&A in 30th-anniversary screening in Cedar Rapids

CEDAR RAPIDS, Iowa (KCRG) - The Paramount Theatre will host a live conversation with actor David Arquette at a special 30th-anniversary screening of “Scream.” The event is scheduled for Saturday, ...
VentureBeat

Thinking Machines shows off preview of near-realtime AI voice and video conversation with new 'interaction models'

Is AI leaving the era of "turn-based" chat? Right now, all of us who use AI models regularly for work or in our personal lives know that the basic interaction mode across text, imagery, audio, and ...
Times Colonist

Helen Chesnut's Garden Notes: Stubborn rose made transplanting difficult

Will I never learn? On the first weekend of this month, after a ridiculous amount of time healing from torn tendons and muscles, I felt fully returned to good gardening shape. Leg strength and balance ...
eWeek

Anthropic Gives Claude Power to End Harmful Conversations and Protect ‘Model Welfare’

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

You don't need reservations at these 20 top restaurants in the Triangle

Of the N&O's Top 50 Triangle Restaurants of 2026, these 20 walk-in spots span barbecue trailers, bagel shops, pizzerias and Durham diners.
PBS

Bluebird Nursery & Cedar Quince Rust

Learn about a legendary nursing in central Nebraska and another rust disease. Backyard Farmer features a legendary nursery in central Nebraska and we'll take a look at another rust disease. The ...
The Conversation

One small country set the model for reintegrating ISIS families from Syria. Here’s what Australia can learn

After four women and nine children associated with Islamic State returned to Australia from Syria last week, the Australian Federal Police indicated some would be referred to community reintegration ...