The government is putting in place an ecosystem to eventually resolve consumer complaints at the pre-litigation stage itself, ...

NCH system uses AI tools to resolve consumer complaints quickly, aiming to resolve most issues within seven days.

The technological transformation of NCH with artificial intelligence (AI) tools has led to a significant increase in its call ...

The government is developing a system to address consumer complaints pre-litigation, featuring a hassle-free, rapid platform via the National Consumer Helpline (NCH). Enhanced with AI, NCH has ...

To mark World Consumer Rights Day, which falls on March 15 every year, the Communications Regulatory Authority (CRA) ...

New research has revealed that a revamp of a federal website for filing consumer complaints has led to a significant increase ...

London-based Deliveroo will cease operating in Hong Kong on April 7, with the loss-making platform selling certain assets to ...

Citizens Advice said almost 35,500 people contacted it for help with a mobile or broadband issue last year, more than double ...

Explore the theme, key initiatives, and latest developments for World Consumer Rights Day 2025. Learn about India's consumer ...

Homebuyers have been protected from predatory lenders, hidden fees, and deceptive loan practices by the Consumer Financial ...

An embattled South Australian plumbing and airconditioning company has sparked the highest number of customer complaints to ...

The Netherlands Authority for Consumers and Markets (ACM) received nearly 84,000 questions and complaints from consumers and ...