The government is putting in place an ecosystem to eventually resolve consumer complaints at the pre-litigation stage itself, ...

NCH system uses AI tools to resolve consumer complaints quickly, aiming to resolve most issues within seven days.

The technological transformation of NCH with artificial intelligence (AI) tools has led to a significant increase in its call ...

To mark World Consumer Rights Day, which falls on March 15 every year, the Communications Regulatory Authority (CRA) ...

The government is developing a system to address consumer complaints pre-litigation, featuring a hassle-free, rapid platform via the National Consumer Helpline (NCH). Enhanced with AI, NCH has ...

London-based Deliveroo will cease operating in Hong Kong on April 7, with the loss-making platform selling certain assets to ...

Imposter scams also drove some of the increase, according to an annual update from Colorado Attorney General Phil Weiser.

Purchase, service and delivery disputes are among most common complaints to the Michigan attorney general's office.

Price gouging on essential goods and housing issues top New York's consumer complaints list, with over 24,000 cases reported to Attorney General Letitia James.

The Netherlands Authority for Consumers and Markets (ACM) received nearly 84,000 questions and complaints from consumers and ...

Homebuyers have been protected from predatory lenders, hidden fees, and deceptive loan practices by the Consumer Financial ...