Agentic AI is poised to dismantle the friction that companies quietly depend on to nudge consumers into giving up.

The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...

Outsourced social media customer service has rapidly become one of the most strategic investments for companies that rely on ...

New research and analysis from Boston Consulting Group warns that as AI systems become more autonomous, financial ...

JAMESTOWN — Nick Bruns says education is an important part of his work to help people make informed decisions about insurance ...

AI-powered fintech startup, Prodigal, automates loan servicing and debt collection conversations across voice, SMS, and email ...

Paul Atkinson at Bishops Personal Estate Agents has just won the British Property Awards for York suburbs, for not once, not twice but ...

Since ChatGPT exploded three years ago, companies big and small have leapt at the chance to adopt generative artificial intelligence and stuff it into as many products as possible ...

Zapier reports that enterprise AI enhances efficiency in large companies, but implementing it requires strategic planning and ...

Naish Estate Agents, which is a residential sales and lettings business in High Petergate, and traces its trading roots as far back as 1939, has won gold as the York city centre estate agent of the ...

Lower abandonment rates, shorter wait times and increased appointment scheduling are just three areas where artificial ...

Klayvio CEO Andrew Bialecki discusses everything from the potential of alien life to what AI will do (and what it won’t ) ...