Agentic AI is poised to dismantle the friction that companies quietly depend on to nudge consumers into giving up.

Digital beings are coming into parity with the way humans think,” says Chetan Dube, an AI pioneer and the CEO of Quant.

The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...

Outsourced social media customer service has rapidly become one of the most strategic investments for companies that rely on ...

Gill Charlton has been fighting for Telegraph readers and solving their travel problems for more than 30 years, winning ...

Executives say they still believe generative AI will eventually transform their businesses, but they are reconsidering how ...

By adopting Zoom CX solutions capable of combining voice, chat and video in a single platform Cricut was able to dramatically ...

Procedureflow, the intelligent knowledge management platform, today announced its integration with NiCE CXone that embeds ...

How AI Voice Agents are Transforming the Moving Industry New York, United States – December 12, 2025 / Stacked Ai / In a rapidly evolving digital landscape, the moving industry is experiencing a ...

ServiceNow’s $1 billion deal for Veza aims to unify identity governance with workflow automation to control AI agents — a ...

AI agents that run 24/7 can answer questions, help customers complete purchases, and give human teams room to focus on the complex problems that build loyalty.

SAN FRANCISCO/STOCKHOLM, Dec 16 - Last spring, CellarTracker, a wine-collection app, built an AI-powered sommelier to make ...