KLM is alerting passengers to fraudsters claiming to be customer service representatives. These scammers pose as staff ...

Use SMS messaging in text message marketing campaigns to reach customers on their mobile devices. Learn the types of SMS ...

Nigerian banks including Access, UBA has informed customers they will pay N50 stamp duty on transfers of N10,000 and above ...

Rather than argue with customer support, I used AI to navigate cancellation flows and surface hidden retention offers. The ...

The Telecom Regulatory Authority of India (Trai) has imposed a ₹150 crore penalty on telecom operators due to their inability ...

As retail AI spreads beyond pilots, leaders are learning that better forecasts are not enough. Trust and judgment define what ...

Peoples Gas on Monday filed a $202.3 million rate hike request with the Illinois Commerce Commission, sparking public outcry ...

Amazon announced a dedicated Alexa+ website, enabling users to interact with the virtual assistant in a manner similar to how ...

“If we will but make the right choice, we will be able to speed up the day, all over America and all over the world, when ...

Venezuela’s regime raced to reassert control of the streets days after the US captured its former leader Nicolás Maduro, as ...