Analysts have been raising their price targets on Salesforce stock. This is despite CRM stock having been flat over the last ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

Klaviyo continues to grow quickly, as shown by its latest earnings. Read what creates a long-term opportunity for upside for ...

This year, enterprise communications professionals will be figuring out how to augment the human workforce while also ...

As early adopters have discovered, Copilot delivers real transformation only when it becomes an integral part of critical ...

Enterprise AI adoption surged in 2025, but scaling still lags. Explore 7 key enterprise AI adoption trends shaping 2026.

To stay afloat in the decade ahead, businesses need to change how they present themselves—and where they put their ad budget.

The app market in 2026 has never had more opportunity. App commerce is exploding. Subscriptions and in-app payments are now the default business model.

Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.

An AI roadmap is a living, breathing playbook that can guide an organization’s evolution into an AI-driven innovator. It’s ...

The artificial intelligence revolution is here, transforming how we serve clients, manage workflows and compete for talent.