Adolfo Suárez Madrid-Barajas Airport and Rome Fiumicino Airport were among those recognised in the 2025 Airport Service ...

Irish carrier Ryanair was named the worst-performing short-haul airline overall, with a customer score of just 55%. The ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

A passenger survey has found the short-haul airline that was ranked as the lowest for its overall customer satisfaction, including for the boarding process and value for money ...

Artificial intelligence is reshaping customer experience by connecting every stage of the omnichannel retail journey – from ...

One business at the forefront of this movement is Farmer Copleys, a family-owned farm retailer in Yorkshire, which has become ...

Nutshell reports that choosing a simple CRM involves matching industry needs, prioritizing core features, and testing user ...

PepsiCo reveals how scaling shared digital platforms creates an AI advantage—reducing risk, improving decisions, and ...

T-Mobile is facing mounting pressures as competition from other wireless carriers intensifies. In recent months, the company ...

MIT alumni are helping build a better MBTA— reshaping route planning, improving service, and supporting the workforce that ...

New real-time AI solution for in-store teams makes rapid recommendations for deals, add-ons, and savings for a more efficient customer experience SoundHound processed nearly 30 million AI customer int ...

Reconstructing Foreign Trade Marketing Operations The daily operation of foreign trade marketing has long relied on a large amount of manual labor. While tasks such as content updates, promotion ...