Zoom (ZM) launches Virtual Agent 3.0 with advanced AI for customer service—faster resolutions, smart handoffs, and big time savings.

Every conversation I have with enterprise leaders today carries an unmistakable urgency about AI transformation. The economics have changed, possibilities have expanded dramatically, and the pressure ...

Cloud infrastructure is messy. When an alert fires "EC2 instance unresponsive" or "High CPU utilization", the initial triage often feels like an archaeological dig. Analysts have to leave their ...

The IT services and consulting firm is pressure-testing the Amazon Quick workspace internally as it stands up a ...

AWS has removed its legal protections for customers using its video transcoding and streaming services, potentially exposing them to patent infringement claims from codec rights holders. The change ...

By way of definition, AWS Strands is a model-driven framework (i.e. one that uses high-level designs to automatically generate code, which is often used for streamlining complex software development ...

AI agents, software systems that use AI to pursue goals and complete tasks on behalf of users, are proliferating. Think of them as digital assistants that can make decisions and take actions towards ...

The hyperscalers were quick to support AI agents and the Model Context Protocol. Use these official MCP servers from the major cloud providers to automate your cloud operations.

LOOP is designed around how manufacturing teams actually run operations every day.”— Alex Aminian, CEO of DecisyonSAN ...

Ericsson has highlighted a number of innovations ahead of MWC – with collaborations from Ookla, Apple, MediaTek, Swisscom, ...

These early adopters suggest that the future of AI in the workplace may not be found in banning powerful tools, but in ...

DeepL, a global AI product and research company, today announced its availability in AWS Marketplace. Customers can now access DeepL's market-leading AI translation and writing assistance solutions ...