The same score shot on different courses can say very different things about your performance. The Score Differential makes ...

Is Net Promoter Score still relevant? How can you transfer insights and data into meaningful actions? How do you hire the right people to meet your KPIs and success metrics?

Deputy chief minister Mukesh Agnihotri said the Congress government has given the gift of OPS to 1.36 lakh employees of the ...

Far exceeding the industry and national averages, leading logistics solutions specialist Speedy Freight has received a Net ...

Since it was first discussed in the Harvard Business Review in 2003, the Net Promoter Score (NPS) has been a crucial met ...

ClearlyRated®, the leading provider of client, talent, and employee satisfaction surveys and service quality research for staffing agencies, announced the firms that ...

The Rules of Handicapping are meant to ensure that your index reflects your ability, even if you don't finish every hole.

Broadvoice, a leading global customer experience technology provider, announced that its CCaaS solutions, which include the GoContact platform, received a Net Promoter Score® (NPS®) of 60 from its ...

Leave forever, despite giving an acceptable NPS score? Take legal action? These insights cannot be extracted from numbers alone - and certainly not from generic open-ended survey questions. Many ...

PrideStaff, a nationally franchised staffing organization, is pleased to announce the opening of a new staffing and employment agency in Concord-Walnut Creek. The new office will offer a full range of ...

Oklahoma’s top education official has called into question the integrity of the state’s test scores for reading and math, seven months after his administration released students’ test results to ...