AI reshapes how wealth firms operate by augmenting human advisors rather than replacing them in the next era of client service ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Most companies are not short on data. They are short on decision-grade insight. Dashboards often describe what happened, but ...

Creativity has never been in higher demand, yet agency margins are collapsing. An industry built on the promise of differentiation risks drifting into a sea of sameness, squeezed by automation, ...

Managing director Bart Holsters explains why hybrid insourcing, competence assurance and sovereign readiness are becoming essential as artificial intelligence pushes datacentres to their limits.

Winning by Design (WbD), a B2B revenue consulting and training company, launched a new Customer Success (CS) Operating Model and has updated multiple courses across its global Revenue Academy. The new ...

Three years after the COVID-19 pandemic, health systems continue to grapple with staffing shortages, clinician burnout and financial challenges. Healthcare has been slower than other industries to ...

Health systems across the country are restructuring their operating models to navigate an increasingly challenging healthcare landscape. Rising financial pressures, workforce shortages, inflation and ...

Last month I discussed the importance of the operating model on the ability to respond to the changes media business is facing. But what are the imperatives in shaping the operating model of the ...

HIGH POINT – Culp Inc. is setting in motion what it calls a “strategic transformation of its operating model”, combining its two standalone operating divisions — Culp Upholstery Fabrics and Culp Home ...