The Transit Authority of River City is implementing service changes and adjustments beginning Aug. 3, officials said.

In J.D. Power's latest wireless customer satisfaction survey, Consumer Cellular remains the most-liked wireless service.

The Ridge Spring Farmers Market will be open from 8 a.m. to noon Saturday, Aug. 2, at the Ridge Spring Town Plaza, West Main St., Ridge Spring. For more information, ...

On July 21, FSPS announced that the district had been impacted by a cybersecurity incident, disrupting its internet access ...

There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

New bipartisan US legislation would require firms to disclose their use of AI in customer service calls, limit federal ...

The MTA is expanding its Customer Service Centers (CSCs) for riders throughout the five boroughs.

Have you ever found yourself repeating the words "speak to a human please" while on the phone with customer service? If so, ...