When a “purchasing group” won a ninety-five-million-dollar jackpot, the victory caused a scandal in a state where opposition ...

Starbucks is using a new program called Starting Five to gather customer feedback on new menu items before they’re widely ...

Starbucks released Mini Frappuccino Keychains in mystery blind boxes—and fans are turning them into everything from pill ...

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go.

Starbucks is known for its innovation within the coffee industry—the fan-favorite chain has previously launched a variety of dairy-free drinks and even olive oil coffee. Now, the company is jumping on ...

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

The return of the raspberry syrup will also coincide with the release of four new Frappuccino beverages in July.

Starbucks Global Barista Championship, three finalists (including the winner!) share their favorite ordering hacks, and ...

The plan, according to Starbucks, is to roll out new menu items that spark buzz and feel more relevant to today’s customers. Raspberry syrup is just the beginning, with more short-term flavor drops ...

Raspberry syrup — formerly a staple of several fan-favorite and secret menu items — is returning to the coffee chain for a ...

Arriving just in time for the start of summer, Starbucks has announced the return of their beloved raspberry syrup add-on two ...