Introducing next-gen Virtual Agent dashboard, integrations with Freshchat by Freshworks and ServiceNow for live agent ...

This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...

Zoom Communications has introduced Zoom Virtual Agent 3.0 (ZVA), the latest version of its virtual customer service automation platform. The update brings a new execution architecture and expanded AI ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their issue ...

Interflow's finite element analysis (FEA) enables it to provide solutions when it comes to sewers, drains and culverts that ...

To support this growth, TeamDynamix has added industry veteran Andy Ruse to its leadership team as Chief Revenue Officer. Ruse brings more than 24 years of experience scaling high-growth SaaS ...

Oregon Congresswoman Maxine Dexter says she has invited a survivor of Jeffrey Epstein to take her spot at the State of the Union address Tuesday.

Terms apply to American Express benefits and offers. Visit americanexpress.com to learn more. A virtual credit card is a randomly generated card number you can use when shopping online or over the ...

For almost 58 minutes on Thursday night in Milan, Hockey Canada was getting ready to serve its doubters a big, heaping plate ...