Chatbots are increasingly looking to keep people chatting, using familiar tactics that we’ve already seen lead to negative consequences. Sycophancy can make AI chatbots respond in a way that’s overly ...

OpenAI and Microsoft are reportedly calling it quits, but disentangling AI integration from Microsoft programs could prove ...

Learn how Best Buy transformed customer experience with AI, reducing 93 contact center apps to streamlined solutions and deploying parts of the new AI CX in 6-8 weeks.

Elon Musk’s AI startup xAI is reportedly seeking to raise $4.3 billion in equity funding alongside a $5 billion debt ...

Elon Musk's xAI company is looking to raise $4.3 billion in equity funding, adding onto the $5 billion it's seeking in debt ...

OpenAI has expanded its 1-800-ChatGPT WhatsApp service to include image generation, likely powered by DALL-E. This feature is ...

When artificial intelligence, commonly known as AI, burst onto the scene, Santiago Canyon College professor Scott James saw the innovation as “the most powerful accessibility tool” he had ever seen.

The age of agentic AI isn’t on the horizon, it’s already reshaping the managed services landscape. That’s the message Pax8 ...