News

UK energy regulator may reject penalty exemption for National Grid-SP Energy joint venture
Britain's energy regulator Ofgem said on Thursday it was considering whether to reject a penalty exemption application for an ...
National Grid ordered to fix "severe billing errors" affecting thousands of Massachusetts customers
The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.
Gas leak reported at Staten Island public school; FDNY, National Grid respond
STATEN ISLAND, N.Y. — The FDNY and National Grid responded to report of a gas odor at a Great Kills public school Wednesday ...
Administrative snafu means 35,000 National Grid customers will get a big break on their bill
The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.
National Grid fined by Mass. DPU, electric customers could see $15 million back
A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...
Massachusetts DPU slaps National Grid over 'severe billing errors'
National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for ...
National Grid, union leaders reach tentative contract agreement
National Grid and union leaders representing nearly 1,200 natural gas and power plant workers on Long Island reached a ...
If your National Grid gas bills were delayed this winter, you’ll pay for only two months
The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...
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Ofgem may penalise National Grid-SP Energy JV for project delays
Ofgem is considering penalising National Grid-SP Energy Networks' joint venture (JV) for delays in the EGL1 project's ...
After billing meltdown, frustrated customers say National Grid not complying with Massachusetts state order
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.
35K National Grid customers off the hook on some bills
The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.