Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Successful outbound telemarketing requires skilled, nuanced communication. You must represent your brand professionally and convey solutions that address your potential customers’ pain points with the ...

Money-back guarantees come with pros and cons, so it's important to evaluate both sides before implementing such a policy. While businesses are always on the lookout for ways to increase lead ...

When you enter a business partnership, it’s easy to get swept up in the possibilities of your new venture and overlook the chance that the partnership may not work out. Establishing a business ...

Merchant cash advances offer fast funding to SMBs with APRs up to 200%, easy approval with poor credit, but high costs and daily repayments strain cash flow.

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Starting a business involves much more than coming up with a great idea. You’ll ...

As more companies shift their operations to the cloud, choosing the right provider has become a major decision that affects everything from scalability to performance to long-term costs. Amazon Web ...

The iron triangle of product development has shortcomings. Learn why the lean startup process is the best way to achieve "fast, good and cheap," all in one project. There’s an old saying in software ...

Frederick W. Taylor – widely regarded as the founder of scientific management – revolutionized how businesses operate by introducing time-motion studies, standardized processes and incentive-based ...

Customer relationship management (CRM) software is designed to help businesses capture leads, communicate with customers and grow revenue. While some CRM platforms offer comprehensive solutions for ...

No matter what type of small business you run, you need a way to charge customers and process payments that saves you time and money. A smart way to do just that is by using one of the best POS ...

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