Gain, the leader in AI knowledge management, is debuting eGain AI Agent for Contact Center, radically simplifying and improving the performance of agents in contact centers.

Delia Lazarescu, Tech Unicorn & Technical Consultant, Google, believes that the future of KM will involve knowledge shifting from human readable to AI-digestible. Knowledge will be optimized for AI ...

Ashu Roy, eGain CEO, began his keynote address at the KM & AI Summit by saying how excited he was about AI and KM.

Timothy Tiryaki, in his opening keynote at the KM & AI Summit, focused on AI as a transformative force and suggested a different mindset is necessary.

Brightspot, a leader in content management and orchestration, is announcing that its content management platform is now available through the AWS Marketplace for the U.S. Intelligence Community (ICMP) ...

Digitech Systems, the most trusted choice for intelligent information management and business process automation, is unveiling Sys.tm Flows and Sys.tm Intelligence, two new tools designed to enhance ...

GlobalData Plc, a leading data, insight, and technology company, is announcing its acquisition of Ai Palette, an AI-powered consumer insights platform, with the goal of helping Consumer Packaged Goods ...

Kim Glover, Director, Communications Change Management, TechnipFMC, will lead two sessions at this year's KM & AI Summit-'Cooking With KM: Knowledge Sharing & Building Skills,''and 'Storytelling for ...

AI-powered condition-based search allows enterprises to locate information faster, saving valuable time and resources ...