Adopting AI in public services often involves dealing with existing technology debt, which stems from outdated IT systems and past short-term solutions like on-premise hardware instead of the cloud.

OpenAI, the firm behind ChatGPT, has signed a deal to use artificial intelligence (AI) to increase productivity in the UK's ...

“We’ve been engaged in leveraging many different capabilities around machine learning. And now, as you look at generative AI, we’re looking at where we can bring that value into the Postal Service ...

However, AI is aiming to change even the most bureaucratic and inefficient of public sector institutions, bringing intelligence where people often think it doesn’t exist at all.

Public cloud and AI infrastructure services top budget items. To the contrary, recent industry surveys and forecasts clearly indicate a strong willingness by enterprise leaders to continue and ...

Unions representing public sector workers gave a broad welcome to the guidelines, but expressed concerns about jobs being displaced by AI. Fórsa, the country's largest public service union, said ...

The big providers spend a lot on artificial intelligence, but they are not offering the things enterprises care about most.

Governments and public service agencies understand the enormous potential of generative AI. Recent research by McGuire Research Services for Avanade, shows 82% of government employees are using AI ...

Properly implemented, AI can significantly improve service efficiency and responsiveness while helping public employees focus on more strategic, high-value tasks. WHY AI/ML MATTERS IN GOVERNMENT ...

Evans suggested the public would have the right to ask how AI is being used within a public service. “If, as a member of the public, you are concerned that your information is being used or your ...

The UK government has signed a partnership with OpenAI to explore investment opportunities in AI infrastructure like data ...