Call center scams are becoming more sophisticated as criminal networks turn to AI tools to automate scripts, impersonations and targeting, turning their crude schemes into highly efficient global ...
PORTLAND, Ore. — After chaos during a weekend protest outside the ICE building in Portland, outcry against federal immigration agencies and their actions in Oregon is growing louder, and pressure is ...
DENVER (KDVR) — Lawmakers from Colorado are calling for an investigation after Immigration and Customs Enforcement agents allegedly left “death cards” with the Denver field office information inside ...
Genspark, the all-in-one AI workspace for 1B+ global knowledge workers, today announced that Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for ...
Add Yahoo as a preferred source to see more of our stories on Google. Director of National Intelligence Tulsi Gabbard arranged for FBI agents who searched the Fulton County Elections and Operations ...
Humana is launching an artificial intelligence tool that aims to help its call center workers answer beneficiaries’ questions about their coverage, the insurer said Tuesday. Agent Assist, developed in ...
What happened the next day was in some ways even more unusual, The New York Times has learned. Behind closed doors, Tulsi Gabbard, the director of national intelligence, met with some of the same FBI ...
Tulsi Gabbard, the director of national intelligence, brokered the call and President Trump directly questioned frontline agents on the inquiry, The Times has learned. By William K. Rashbaum Devlin ...
Gmail is being rethought as a proactive assistant system. Google is cautious about changing workflows used by billions. This vision is exploratory, ambitious, and far from finished. What is the first ...
More than 60 CEOs of Minnesota-based companies are calling for an "immediate deescalation of tensions" and for officials at the federal, state and local level to work together to find "real solutions" ...
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Call center employee is fed up with scammers, so he came up with the perfect script to deal with them
Some fraudsters don’t know when to stop. This call center employee has had enough of scammers trying to buy expensive items using other people’s cards, so he created a clever script to immediately get ...
Just outside Minneapolis, the Whipple Building houses offices, a detention center and a courthouse — and has become the home base for immigration agents and protesters alike. By Nicholas ...
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