The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

YouTuber Kitboga built an AI army capable of confounding entire scam call centers. There are moments in this video where you ...

The 58th renewal of the Aiken Spring Steeplechase will be held Saturday, March 22, at the Steeplechase Racecourse, 2020 ...

New York State Electric & Gas (NYSEG) has launched a pilot training program aimed at improving customer service by reducing ...

Drivers for rideshare giants like Uber say they're being suddenly deactivated on the apps, with no fair process to dispute ...

Emory University’s National Primate Research Center — formerly Yerkes — has, for decades, sold the public and federal funders on the illusion that its experiments on primates drive scientific progress ...

The Global Call Centre market is projected to grow significantly, from USD 37,411.0 Million in 2025 to USD 76,831.3 Million ...

Bowman Consulting Group Ltd. ( NASDAQ: BWMN) Q4 2024 Earnings Conference Call March 12, 2025 9:00 AM ET Gary Bowman - Chairman and Chief Executive Officer Bruce Labovitz - Chief Financial Officer ...

The scourge of unwanted phone calls has been branded an epidemic by consumer groups, while the Federal Communications ...

APALACHIN, N.Y. (WBNG) -- The Naturalists' Club of Broome County hosts a Birdwatching Basics event at the Waterman Conservation Education Center on March 22, from 11 a.m. to 1 p.m. This event ...

Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India. Without charging a business consulting fee, Times BPO provides everything ...

This was coming. Also the fake call centers duping western citizens for millions didn't help either. Big crash coming. With a workforce of around 90,000 employees in India and tens of thousands more ...