The Keep Call Centers in America Act would require a company to disclose when they relocate call center operations overseas ...

A new bipartisan bill, called the "Keep Call Centers in America Act of 2025," introduced by Sen. Gallego and Sen. Jim Justice ...

Operator: Good day, and welcome to the Bandwidth Inc. Second Quarter 2020 Earnings Conference Call. All participants will be in listen-only mode.

NordVPN is already a great Android VPN, and now the company aims to warn you about spam calls on mobile devices.

AI is enhacing productivity and making businesses more profitable. But Ian King warns it comes with a human cost. Here's how to ...

The next time someone calls the non-emergency police line, it could be AI that answers. Hyper emerged from stealth on Monday ...

Call centres are increasingly using mobile numbers for outbound calls — an effective tactic, but one that goes against ...

Soon, many patients might initiate contact with the health system not by speaking with a call center worker or receptionist, but with AI.

Dorset Police has released examples of 999 misuse after an influx of calls. The force has shared clips of non-emergency calls received during the busy summer months.

His campaign tapped into the same economic discontent that powered Donald Trump’s rise, and his victory should serve as a loud wake-up call for the Democratic Party.

AI is transforming Indian call centers. What does it mean for workers? To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion ...