Air Conditioning, Heating & Refrigeration News1d
Ready, Set, Call: Preparing Your Call Center for Busy Season
The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.
Boing Boing on MSN2d
Watch as scam call centers crumble under an AI siege launched by clever YouTuber (video)
YouTuber Kitboga built an AI army capable of confounding entire scam call centers. There are moments in this video where you ...
10 Real-Life Examples of how AI is used in Business
The widespread adoption of Artificial Intelligence (AI) in business has rapidly transformed it from a niche technology into a ...
The Atlanta Journal-Constitution3d
Georgia Senate approved bill to overhaul the state’s outdated 911 infrastructure
The Georgia Senate gave unanimous, final passage to a bill Thursday that would overhaul the state’s antiquated 911 system. Under the proposal, call centers across the state would be encouraged to ...
FMIBlog5d
Global Call Centre Market Expands with Rising Demand for Customer Engagement Solutions
The Global Call Centre market is projected to grow significantly, from USD 37,411.0 Million in 2025 to USD 76,831.3 Million ...