The Keep Call Centers in America Act would require a company to disclose when they relocate call center operations overseas ...

A new bipartisan bill, called the "Keep Call Centers in America Act of 2025," introduced by Sen. Gallego and Sen. Jim Justice ...

Rowan is taking charge at Playtech’s new call centre, but his rules make absolutely no sense. Tsunami Hits Russia's Kuril Islands After Huge Earthquake ...

Construction starts Tuesday, July 29, 2025, on the Standard, City Center Group’s 15th residential building in downtown ...

AI is enhacing productivity and making businesses more profitable. But Ian King warns it comes with a human cost. Here's how to ...

With shifting legislation and rising costs, EMS leaders must master the art of financial transparency. This guide demystifies ...

Like many organizations, Invoca’s AI journey started with curiosity. When generative AI exploded into public awareness in late 2022, Johnson gave his teams room to experiment.

India’s most forward-thinking builders are ditching bloated call centers and large telesales teams. Instead, they’re partnering with Neyox.ai to deploy Voice AI Agents — intelligent, scalable, ...

The National Cyber Crime Investigation Agency (NCCIA) conducted a major raid in Islamabad’s G-10 Markaz on Sunday, dismantling an illegal call center and ...

Data centers throughout central Ohio will potentially pay more for electricity after a landmark order this week from PUCO.

The Public Utilities Commission of Ohio on Wednesday ordered AEP Ohio to file for new tariffs, or rate structures, that apply specifically to data centers in an effort to protect other customers ...

Artificial intelligence cannot work efficiently in call centers Artificial intelligence systems experience serious problems, especially in the process of converting speech to text. The study stated ...