The call center belonged to Freshwater Software, a now defunct company based in Boulder, Colorado. Instead of traditional ...

PSR crews will now be able to shuttle clients to shelters and other service centers, and can respond alongside police and fire if the situation calls for it.

Jackson National Life Insurance Company ® (Jackson®), the main operating subsidiary of Jackson Financial Inc. 1 (NYSE: JXN), has again been honored with the "Highest Customer Service - Financial ...

This was coming. Also the fake call centers duping western citizens for millions didn't help either. Big crash coming. With a workforce of around 90,000 employees in India and tens of thousands more ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or ...

Bexar County will consider using tourist taxes to help pay for a new downtown arena for the Spurs and renovations of Freeman Coliseum and Frost Bank Center ... would have to call for a venue ...

A French company that owns the largest call center in the world is using artificial intelligence software to "soften" the accents of its India-based agents in real-time as part of broader investments ...

Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” the accents of English-speaking Indian customer service agents in ...

An early morning medical call led firefighters to a deadly structure fire on David Drive, resulting in one fatality. The Kennett Fire Department and Missouri State Fire Marshal are investigating. An ...

This was to lean on customers to use online alternatives such as social channels or live chat. This came into force for folks phoning up the call center in the UK, Ireland, France, Germany, and Italy ...

The A shares are the undisputed center of the action when it comes ... return components which result from China’s unique market structure, delivering the most attractive elements of China ...