A shopper has recounted a horror online order story and she's not alone, both Coles and Woolworths are copping a barrage of complaints online. Read about what they're doing to fix their online issues.

Why it matters: The shift of grocery sales to online is weighing on in-store sales growth. We calculate in-store sales increased by only 1% in the March quarter 2025, while hourly wages are up 4% ...