In response to questions from lawmakers, Delta says it’s not using AI to find the maximum price an individual will pay.

"There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized prices ...

Pushing back on a letter from three U.S. senators, Atlanta-based Delta Air Lines said Thursday that it is not, and has not, ...

In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta ...

Delta Air Lines said on Friday it will not use artificial intelligence to set personalized ticket prices for passengers after ...

Delta Air Lines tells lawmakers it doesn't use AI for personalized ticket pricing, only for demand forecasting and market ...

“Delta’s current and planned individualized pricing practices not only present data privacy concerns, but will also likely ...

In this week’s air travel news, three U.S. senators are demanding that Delta Air Lines answer some pointed questions about ...

Delta Air Lines fired back at lawmakers this week, disputing claims about its use of artificial intelligence in pricing fares.

The Atlanta-based carrier made this clarification after Democratic Senators Ruben Gallego, Mark Warner and Richard Blumenthal ...

Scott Keyes argues that AI-powered dynamic pricing could introduce new complications—but could also help lower costs.

Delta Air Lines has committed not to use artificial intelligence for personalized ticket pricing following criticism from U.S ...