Ofgem is considering penalising National Grid-SP Energy Networks' joint venture (JV) for delays in the EGL1 project's ...

The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.

Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.

Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.

The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

The Massachusetts Department of Public Utilities (DPU) says around 35,000 customers didn’t get their monthly bills when ...

In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...

A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...

The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.

The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...

The state Senate passed, in a split vote, a bill characterized as ensuring power ... The focus is on their impact on grid reliability during peak demand. Utilities would need to provide detailed ...

Siemens Energy, GE Vernova and Prysmian Group have all won contracts from National Grid as part of its £59bn ($76bn) move to procure all the HVDC cables and transformers it needs for a generational ...