Gas and electric utility says customers who got late fees for making payments by check can ask for fee refunds.

In a letter Monday, DPU leaders excoriated National Grid for failing to send timely ... “The Company’s failure to proactively acknowledge the billing issue and work constructively with the ...

As National Grid seeks to raise electric and gas rates across New York, some customers are struggling to even reach them by ...

Customers in Massachusetts slammed with very old bills from utility companies, despite state regulations to prevent it.

The average National Grid customer’s electric bill would rise 20% over three years in a rate hike plan submitted to ...

Upstate New York residents are facing double-digit increases on their electric and gas bills if the state Public Service ...

National Grid has delivered electricity and natural ... before writing this too but it turns out they haven’t fixed the issue I called about last year! They mixed up my social security number ...

Syracuse, N.Y. – National Grid today unveiled a proposed rate settlement with New York regulators that would increase a ...

In May 2024, National Grid released a new five-year strategic plan calling for a 50% step-up in investments to be funded by a GBP 7 billion rights issue and noncore asset disposals. The step-up in ...

National Grid (NYSE: NGG) on Friday announced a three-year electricity and natural-gas delivery-rate plan for the company’s ...

National Grid crews repair power lines near the Edinburgh Marina in Edinburgh. ALBANY — After months of negotiations and public hearings, National Grid has reached a settlement with state ...