The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.

The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

Depending on the customer's location, National Debt Relief may also offer referrals for credit counseling, debt consolidation loans and bankruptcy services. Debt settlement, sometimes called debt ...

National Grid electric customers may soon see millions returned to them after Massachusetts regulators penalized National Grid for a slew of customer complaints. A spokesperson for the Department of ...

The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...

Residents packed a Utilities Committee meeting Tuesday at City Hall to voice outrage over spiking gas bills and delivery charges. Facing a panel of city councilors and representatives from National ...

The breakneck expansion of clean energy in China has raised questions over whether too much intermittent wind and solar power is straining the grid and needs to be slowed ... China’s own national ...

Siemens Energy, GE Vernova and Prysmian Group have all won contracts from National Grid as part of its £59bn ($76bn) move to procure all the HVDC cables and transformers it needs for a generational ...

March 21 (Reuters) - Britain's National Grid (NG.L), opens new tab on Friday said a fire at the North Hyde substation in West London has damaged equipment, leading to a loss of power supply in the ...

If it feels like your rates just went up … they did. Under already-approved rate hikes, the average National Grid customer in Queens, Brooklyn and Staten Island saw a bill increase of $30.18 ...

National Grid's £59bn (US$76.4bn) HVDC High Voltage Direct Current supply chain framework will enhance energy infrastructure and secure UK energy future Supply chain sustainability is crucial for the ...