The news was quickly picked up and shared in other news outlets and on social media, and Snopes readers searched the site to ...
The shift would have directed elderly and disabled people to rely on the internet and in-person field offices to process ...
SSA officials were weighing eliminating telephone support for claims processing and direct-deposit account transactions.
Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.
In fiscal year 2024, the Social Security Administration received nearly 80 million calls through its 1-800 number.
Those who need to change their direct deposit information with Social Security will have to do it online or in-person.
The Social Security Administration said Wednesday it is eliminating telephone service for direct-deposit account transactions ...
The U.S. Social Security Administration said on Wednesday that it will no longer process changes to direct-deposit routing numbers over the phone, but its other telephone services would remain ...
The Social Security Administration, under pressure from Elon Musk’s Department of Government Efficiency, briefly considered ...