The Social Security Administration reaffirmed its plan to reverse previously announced phone service cuts, telling Americans who benefit from the services that an “anti-fraud check” would be ...

The Social Security Administration (SSA) is implementing a crucial change for users of the 'my Social Security' online services. If you created your account before September 18, 2021, you must ...

New online verification requirements demand technology that three-quarters of seniors don't own, turning a convenience into ...

Many new and existing Social Security beneficiaries will be able to verify their identities only by using an online system or going to a Social Security office. The change applies to new Social ...

The Social Security Administration (SSA) has announced that those with accounts on my Social Security, the federal agency's online portal, will gain the ability to view their social security number ...

Social Security provides predictable monthly payments for millions of disabled and retired Americans and their families. What isn’t so predictable is the government agency’s customer service.

Nothing has changed if you have a hearing before an Administrative Law Judge (ALJ) scheduled. Hearing offices remain open for business as usual. COLAs are determined by measuring inflation ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...

Dear Savvy Senior: My local Social Security office was recently shut down because of staff layoffs and large-scale downsizing by the Department of Government Efficiency. All this disruption makes me ...

The change applies to new Social Security beneficiaries and those seeking to change their direct deposit information. Those who cannot verify their identity through the online "my Social Security" ...