A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Customer Relationship Management (CRM) tools have evolved far beyond their original purpose of organizing client data and tracking sales.

Effective communication plays a major role in the foundation of every patient services group. Using an efficient CRM for ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Mobly has raised $4.3 million in seed funding to build a platform for event marketers, CEO Zach Barney exclusively tells Axios. Why it matters: The funding underscores an increased appetite for ...

Investment management company Vulcan Value Partners recently released its fourth-quarter 2024 investor letter. A copy of the ...

Hear from CX leaders who are using Agentic AI and can highlight the success of their CX organizations since its ...

Notably missing from Bigin are any kind of AI features. That's a departure from the pricier Zoho CRM, which leans into the ...

Accurate address data is the backbone of seamless business operations, whether it’s delivering products, mailing invoices, or ...