Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

CFOs are called on to understand their business in granular detail while also maintaining a bird’s-eye view of the company’s ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Industrial and commercial distributor Global Industrial (NYSE:GIC) reported Q1 CY2025 results exceeding the market’s revenue ...

The activation of the deal begins this week at the PGA Championship at Quail Hollow, as most LIV players will wear Salesforce ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...