TaskUs is under scrutiny in India following the abrupt termination of over 300 employees at its facility in Indore, a city in the state of Madhya Pradesh.

Patrick Casserly, a trailblazer of Jamaica’s business process outsourcing (BPO) industry, passed away recently at the age of 58 after a prolonged battle with cancer, leaving the industry and wider ...

Amazon Web Services (AWS) announced plans to establish a mega data center in Querétaro as part of launching a new cloud region in Central Mexico. The U.S.-based cloud services giant said it will ...

“We need evangelization”. Martin Padulla, Founder & CEO at Staffingamericalatina and former Managing Director of the World Employment Confederation preaches the old customer service and IT world is ...

Rental prices in Buenos Aires soared in 2024, with some neighborhoods experiencing an astonishing 96% increase.

Workplace harassment is an undeniable reality. But can a Latin American nation hold accountable the CEOs and executives of ...

AI is reshaping the software development landscape, with machines now contributing to 30% of code generation, according to ...

Peru stands out for its tough stance—remote work is almost extinct. Barely 10% of service sector workers still work from home ...

Mexican President Claudia Sheinbaum was notably absent from the guest list for Donald Trump’s presidential inauguration.