Learn what refunds you might be eligible for if we don’t process your application within our service standards.

Mar 12, 2025 · Effective later this year, any complete passport application — whether submitted online, in person, or by mail — will be processed within 30 business days or it’ll be free. If the government …

Mar 10, 2025 · Starting this year, anyone whose passport application isn't processed by Service Canada within 30 business days will have fees refunded.

Mar 7, 2025 · Per the news release, if a completed application is not processed within this timeframe, applicants will receive a full refund of their passport fees. This policy applies to applications …

Jul 15, 2022 · Applicants who got their passport one to 10 days late would have been eligible for a 25 per cent refund, while those experiencing a delay of 11 days or more were supposed to get 50 per cent.

Mar 7, 2025 · Completed passports will soon be processed within 30 business days or Canadians will be able to get their fees refunded, the federal government says.

Jul 19, 2022 · However, many of the almost 290,000 Canadians who faced passport service delays are unlikely to qualify for any sort of money back, due to the nature of what has been causing the backlog.

We aren’t liable for any losses as a result of the passport not being issued to you or your child in time. A passport officer will tell you the date of your pick-up when you apply. Learn more about urgent or …

Check your passport application status. We’re still processing applications normally. However, there may be delays in delivering passports by mail. Learn how we’re delivering passports during the …

How you’ll get your new passport after you apply, as well as what to do when you get it and how to keep it safe when travelling.