In other words it doesn't have to be "complete" unsolicited assistance. I would like that but it is not necessary for me. Anyway, I have created a GPO and linked it to my computers OU that is supposed …

A bit of unsolicited advice, front ends for the help desk folk are a good idea as long as it is sustainable. I've had it happen three times in my career where the primary person that supported the tool left the …

One user sends out an email to a number of users, perhaps 50 in total. (I can get a real number if necessary.) These message sit in queue on the Exchange server and eventually time-out. When I …